✦ We reply within 24 hours · Mon — Sat, 09:00 — 18:00 SGT ✦
— Get in Touch

How can we help?

Whether you're tracking an order, looking for trade pricing, or planning a visit to the workshop — we'd love to hear from you.

Customer Care

Personal Customers

help@xavier.com
+65 6234 5678

Send a message →

Trade Program

Designers & Studios

trade@xavier.com
+65 6234 5680

Apply for Trade →

Press & Wholesale

Editorial & Buyers

press@xavier.com
+65 6234 5682

Request press kit →

Visit the showroom.

Our flagship sits on the 4th floor of the Tan Boon Liat Building, alongside Singapore's best independent furniture designers. Open by appointment six days a week.

Singapore Showroom

Mon — Fri09:00 — 18:00
Sat10:00 — 17:00
SunBy appointment

Foshan Atelier (by appointment)

Tue — Sat10:00 — 17:00

Two-hour guided tour of the joinery floor. Includes lunch at the workshop canteen.

Send us a message

— FAQ

Common questions.

Do you ship internationally?

Yes — we ship to 50+ countries. Most international orders travel via sea freight (4-6 weeks) or air freight (1-2 weeks); we'll quote both at checkout.

What does "made-to-order" mean?

Most XAVIER pieces are built specifically for your order, with lead times of 2-4 weeks for upholstery and 4-8 weeks for solid-wood case goods. Custom finishes add 2-3 weeks.

Can I see a piece in person first?

Yes — visit our Singapore showroom by appointment. We can also send material samples (oak, walnut, ash, linen) for a small fee, refundable on order.

What's your returns policy?

Made-to-order pieces are non-returnable. Stock items may be returned within 14 days in original condition. We also offer a lifetime re-finishing service — so well-loved pieces can be refreshed rather than replaced.